All sales are final. However, under certain circumstances, refund requests may be considered. Manufacturer defects must be reported within 3 days of delivery with photos and a video. Customers are responsible for return shipping costs. Pre-orders, sale items, and exclusive models are non-refundable and non-cancelable. If your order has not shipped, you may cancel it with a 20% cancellation fee. We do not accept international returns. For more details, contact i[email protected]